FAQs
Frequently Asked Questions (FAQ)
What makes JEG NutriLabs supplements different?
Our formulas are developed with Clinical Integrity™—meaning every ingredient is chosen based on research, dosing accuracy, purity, and real-world clinical relevance. We never use unnecessary fillers, shortcuts, or trendy ingredients that lack evidence. Each product is manufactured in a cGMP-certified facility in the USA.
Are your supplements safe?
Yes. All products are manufactured under strict quality standards and tested for identity, purity, strength, and composition. However, you should always consult your healthcare provider before starting any new supplement, especially if pregnant, breastfeeding, or taking medication.
Ordering & Shipping
How long does processing and shipping take?
Orders are processed within 1–3 business days, and shipping typically takes 3–5 business days depending on your location and carrier volume. You’ll receive tracking updates as soon as your order ships.
Do you offer free shipping?
Yes. We offer free U.S. shipping on orders over $99 (before tax and after discounts).
Where do you ship?
We currently ship within the United States. If you need international shipping, please reach out to support@jegnutrilabs.com for assistance.
My package shows “delivered,” but I didn’t receive it. What should I do?
Start by checking with neighbors, shared mail areas, parcel lockers, and your local post office. If you’re unable to locate it, contact us at support@jegnutrilabs.com
and we’ll help guide you through next steps.
Product Use & Safety
Can I take multiple supplements together?
Many of our formulas are designed to work synergistically, but every person’s body and medication profile is different. We recommend consulting with a healthcare provider or functional medicine practitioner before combining products.
Are your products safe during pregnancy or breastfeeding?
Some supplements may be appropriate, while others should be avoided during pregnancy or lactation. Always consult your OB, midwife, or healthcare provider before taking any supplement.
Are your products allergen-friendly?
Most formulas are free from common allergens such as gluten, dairy, soy, or artificial preservatives. Check each product’s label and description for specific allergen information.
Subscriptions & Billing
Do you offer subscriptions?
Yes. You can subscribe and save on select products. Subscriptions renew automatically based on your chosen frequency and can be modified or canceled anytime through your customer account.
How do I update my payment or shipping information?
Log into your JEG NutriLabs account and update your billing or shipping details. If you need assistance, email us at support@jegnutrilabs.com
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